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FAQ

  • FAQ
    FAQ - Digital Product Purchases 1. What digital products are available for purchase on your website? We offer a variety of digital products, including Lightroom presets, photography guides, and more. Each product is designed to help you enhance your photography and streamline your editing process. 2. How do I purchase a digital product? Simply browse our digital products section, add the items you want to your cart, and proceed to checkout. After completing your purchase, you’ll receive a download link via email. 3. How will I receive the digital products after purchase? Once your payment is confirmed, you will receive an email with a download link. You can also access your purchased products through your account on our website. 4. What payment methods do you accept? We accept various payment methods, including major credit cards, PayPal, and other secure payment options. 5. Is there a limit to how many times I can download a product? No, once you purchase a digital product, you can download it as many times as you need. However, the download link will be available only for a limited time, so we recommend saving the files to a secure location. 6. Can I get a refund on digital products? Due to the nature of digital products, all sales are final. However, if you encounter any issues with your download or the product itself, please contact our support team, and we’ll be happy to assist you. 7. What if I lose the digital file? If you lose your digital file, don’t worry! You can re-download it using the link provided in your email or by logging into your account. If you have any trouble, please contact our support team. 8. How do I install the Lightroom presets I purchased? Each preset purchase comes with a detailed installation guide. If you need further assistance, you can refer to our step-by-step instructions on the product page or reach out to our support team. 9. Do you offer support if I have issues with a digital product? Absolutely! If you encounter any issues or have questions about your digital product, our support team is here to help. You can contact us via the support form on our website or by replying to your order confirmation email. 10. Can I share or resell the digital products I purchase? No, all digital products are for personal use only. Sharing, reselling, or redistributing the products is strictly prohibited.
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